MS-900
Microsoft 365 Fundamentals
Understand the Microsoft 365 suite, from productivity and collaboration apps to security, compliance, licensing and support.
Course Overview
MS-900 validates foundational knowledge of Microsoft 365 as a cloud productivity platform. This course gives decision makers, IT staff and business users a clear picture of what Microsoft 365 offers and how it is secured, governed and licensed. You will tour the core apps and services, including Microsoft Teams, Exchange Online, SharePoint, OneDrive and Microsoft 365 Copilot, and see how endpoint management with Microsoft Intune keeps devices secure. The course then covers identity with Microsoft Entra ID, the Zero Trust approach, Microsoft Defender XDR and Microsoft Purview for compliance and data protection. Finally, it explains Microsoft 365 plans, licensing options, billing and support so you can choose the right subscriptions for your organization. Focused exam practice prepares you to pass MS-900 and continue to role-based paths such as Microsoft 365 Administrator (MS-102).
Industry Applications
Modern Workplace
Plan adoption of Teams, SharePoint and OneDrive for hybrid work
Licensing & Procurement
Compare Microsoft 365 plans and choose the right subscriptions
Compliance-led Sectors
Understand Purview data protection for regulated industries
IT Support
Foundation for Microsoft 365 Administrator (MS-102) and Endpoint paths
Format & Duration
Instructor-led • 1-2 Days • Live Tenant Walkthroughs • Exam Practice
Prerequisites
None. Familiarity with office productivity tools helpful
Target Audience
IT professionals, decision makers, procurement and licensing teams, and end users moving to Microsoft 365.
Learning Outcomes
Describe cloud concepts and Microsoft 365 benefits
Explain Microsoft 365 apps, Teams, SharePoint and Copilot
Understand Microsoft Entra ID and identity concepts
Describe security, compliance and privacy capabilities
Compare Microsoft 365 licensing, pricing and support options
Course Syllabus
Module 1: Cloud Concepts+
- •Cloud service and deployment models
- •Benefits of SaaS
- •Microsoft 365 vs Office
Module 2: Microsoft 365 Apps and Services+
- •Microsoft 365 Apps
- •Exchange Online, SharePoint and OneDrive
- •Microsoft Teams
- •Microsoft 365 Copilot
- •Microsoft Viva
Module 3: Endpoint and Admin Capabilities+
- •Microsoft Intune
- •Windows 365 and Azure Virtual Desktop
- •Microsoft 365 admin center
- •Deployment and update channels
Module 4: Identity and Access+
- •Microsoft Entra ID
- •Authentication and MFA
- •Conditional Access
- •Identity types and hybrid identity
Module 5: Security, Compliance and Privacy+
- •Zero Trust
- •Microsoft Defender XDR
- •Microsoft Purview
- •Data loss prevention and sensitivity labels
- •Service Trust Portal
Module 6: Pricing, Licensing and Support+
- •Microsoft 365 plans
- •Licensing and billing options
- •Support offerings and SLAs
- •Exam preparation